To help you succeed


Veteran Benefits and Claims Assistance

The McLennan County Veteran Service Officers serve as advocates for McLennan County veterans and their dependents. The VSO’s provide assistance to veterans and their dependents regarding compensation, pension, medical, educational, insurance, legal concerns and death benefits. They also assist veterans and their dependents in obtaining important documentation needed to apply for benefits. We are proud to also have a member of the team that can assist veterans and family members that live outside of McLennan County. Services are rendered at the One Stop as well as the veteran’s home, medical center, courts, and in the community.

Our Veteran Services Officers: Jeremiah Ballard, Stephanie Hunter Carter – Not pictured (volunteer), Larry Bethea, Steve Hernandez

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MVPN Peer Support


No one wades a stream without getting wet, and no one comes back from war unchanged. This is a toughening process for some people – a self-awareness generation engine. The efforts of our troops may produce internal struggles, but those efforts also produce tested, accomplished people.

Sometimes, people need a hand in slowing the internal disquiet and conflict that combat, deployment, military sexual trauma, or other abnormal situations produce. No one is better prepared to speak with a Veteran about her experiences than another Veteran, a peer.

With the peer-to-peer network, veterans go through a training course that teaches them how to facilitate groups of veterans. Once trained, they go out into their local communities and create peer groups. Because members of the group set the rules, no two peer groups are the same.”- 

We offer basic training for peers in order to establish a basic understanding of the MVPN network. Additional training is provided to peers throughout the year. Our groups meet with peers with similar experiences and struggles in a safe, comfortable space. These groups are led by trained group facilitators who are advanced enough in their recovery journey to help you navigate your recovery with coping skills and confidence. Our staff, volunteers, and partner organizations are here to make sure you get connected to the resources you need. We also have community events yearly to promote camaraderie, awareness, and fun. We can’t wait for you to join us!

Our MVPN Coordinator: Meagan Noranbrock



The Counseling program at the Veterans One Stop aims to treat the complex issues related to a veteran’s past service. Issues such as PTS, Moral Injury, Depression, Anxiety, and Military Sexual Trauma are addressed by licensed professional counselors utilizing evidence-based treatments. In addition to professional counseling services, Veterans One Stop also recognizes the importance of using Peer to Peer support as a fundamental element in the healing process. These services are provided to the veteran as well as their dependents. It has been proven that to treat the veteran effectively, one must also address the needs and issues of the family unit. This program is supported by a Texas Veterans Commission Fund for Veterans’ Assistance grant. The Fund for Veterans’ Assistance provides grants to organizations serving veterans and their families. For more information, visit


Our clinical team: Gaynell Benson (office manager), Not pictured Sarah Throckmorton (clinical Assistant), Rick Allen (case manager), Not pictured Allyson Afinowicz (case manager), Rachel Mims (counselor), Sue Robinson (clinical program manager, counselor) Not pictured-Ashley Rosenstein (counselor), Not pictured Angela Jaramillo (case manager)

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Legal Services

The Heart of Texas Veterans One Stop is proud to partner with Baylor Law School through the Baylor Law School Veterans Clinic. Since its inception, the Baylor Law School Veterans Clinic has provided hundreds of local veterans with free legal advice. At monthly clinics at the Veterans One Stop, Baylor Law students assist local attorneys in providing legal assistance to military veterans.

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Career Services

The Heart of Texas Veteran One Stop recognizes the importance of addressing our veterans’ employment and vocational needs. We proudly collaborate with the Texas Veterans Commission to provide in-house services and a full-time Veteran Career Advisor. These services include resume assistance, job matching, referral services, employer outreach, job search workshops, vocational guidance, labor market information, and additional training opportunities. In addition, we collaborate with community and state partners such as the Heart of Texas Workforce Solutions and TexVet to ensure we provide the most up-to-date information available.


Todd Edmondson, Veteran Career Advisor, Texas Veterans Commission

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Community Services

Heart of Texas Veterans One Stop provides many services to our community veterans. We have a food pantry stocked with a variety of canned and boxed food items that can be consumed without access to a kitchen. We have a clothing closet that provides casual “work” clothes and attire suitable for that important job interview or formal gatherings. Our community vets also can use the “community” shower and laundry two times a week. Our open recreation area (including a workout gym) allows for individual and group recreation outlets. We have Veteran Service officers who can help with disability claims and Texas Veteran’s Commission workforce officers to help veterans find jobs or enroll in job training programs. Finally, the Texas Veterans + Family Alliance Grant provides funds for case management services. Heart of Texas Veterans One Stop also works closely with various local and national agencies to ensure every community veteran has the support they need.


Announcements and Employment Postings are located in our hallway!

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Our community shower and laundry are available every day. We also have hygiene kits and laundry soaps for use.


Need access to the internet? We’ve got you covered, including our printers. In addition, our knowledgeable volunteers are nearby for any tech questions.


Health and Wellness

Thanks to the incredible generosity of our partners, Guardian for Heroes, the Veterans One Stop is equipped with our very own Warrior’s Gym. The Warrior’s Gym was developed considering different levels and adaptive training needs.
Are you interested in starting an exercise group in the Warrior’s Gym?
Not located in Central Texas? Check out our partners, Guardians for Heroes!
“Guardian for Heroes ” allows veterans and their families to work from the inside out as they acclimate to civilian life. If you or someone you know is a Combat Veteran (or a loved one) struggling with Post Traumatic Stress from combat or overcoming a disability due to war, please let us know. We work with Veterans from across the United States. All you need to do is ask.” ecb7e21ea29fe7ac58243939c224717e bf6e17298ce9b6af5e8ef1084f6fe8fd fcb58f09c7e6d878ae8c832d6bbdf1cc

We also have a variety of different recreational activities that are available for use:


Haven’t used those piano lessons in a while? Try your talent out on our piano. We won’t judge, we promise!


Visit our grand media room. Not only do we have gamer chairs, but we also have video games for PlayStation, Xbox, you name it! Or sit back and enjoy a movie!


A great collection of board games just waiting to be played!


Our Library includes reading couches, so feel free to take a book, read, and relax at your leisure.


Ping Pong, as seen in Forrest Gump


Who’s up to playing some Foosball?


Our Pool Hall, including the Wall of Honor


Community Engagement and MHFA Training

Veterans One Stop is committed to engaging with our Central Texas community. We host community awareness events and promote initiatives throughout the year. Wondering what we are up to? Head over to the News tab for our next event, or stop by and take a tour!

Here are some great pictures that are examples of past events:


Our booth at Medical Mission at Home 2019, hosted by Ascension Providence at the Waco Convention Center


Just as CPR helps you assist an individual having a heart attack, Mental Health First Aid helps you assist someone experiencing a mental health or substance use-related crisis. In the Mental Health First Aid course, you learn risk factors and warning signs for mental health and addiction concerns, strategies for how to help someone in both crisis and non-crisis situations, and where to turn for help.

Mental Health First Aid Training and Certification is available to the community.

Topics Covered

  • Depression and mood disorders
  • Anxiety disorders
  • Trauma
  • Psychosis
  • Substance Use disorders

Mental Health First Aid teaches about recovery and resiliency – the belief that individuals experiencing these challenges can improve and use their strengths to stay well.

Veterans Mental Health First Aid

Mental Health First Aid also has a Veteran-focused module. Read more about the training here.

Mental Health First Aid for Veterans, Military Members, and their Families teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. In addition, this training gives you the skills to reach out and provide initial support to someone who may be developing a mental health or substance use problem and help connect them to appropriate care.

What it Covers

  • A discussion of military culture and its relevance to mental health.
  • A discussion of the specific risk factors faced by many service members and their families, such as mental and physical trauma, stress, separation, etc.
  • How to break down the stigma associated with substance use disorders and mental illnesses like anxiety, depression, post-traumatic stress disorder (PTSD), and more.
  • How to reach out to those who suffer in silence, reluctant to seek help.
  • Community resource information and support.
  • Substance Use disorders

Mental Health First Aid teaches about recovery and resiliency – the belief that individuals experiencing these challenges can improve and use their strengths to stay well.

Adult Mental Health First Aid

The adult Mental Health First Aid course is appropriate for anyone 18 years and older who wants to learn how to help someone experiencing a mental health-related crisis or problem. Topics covered include anxiety, depression, psychosis, and addictions. The adult course is available in both English and Spanish. Course participants come from a variety of backgrounds and play various roles in a community. For example, instructors may specialize in providing the course to groups such as police officers or faith leaders. Look for icons on instructor profiles for public safety, rural, higher education, and faith.

Learn more about Mental Health First Aid.

To learn more and sign up for an upcoming training, contact our MHFA Coordinator at 254-297-7171.